Other Questions

Thank you for taking the time to visit the Community page, @pleber1.

For us to do fix the issue, may I ask for more details about the problem you're having with checks and the name of your financial institution? We can use these details to review our system for any related reports.

While you're at it, we can try running the manual update to refresh the connection between the bank's website and QuickBooks Online.

1. From the left menu, select Banking.
2. Select on Update.
3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

You can also follow the workaround to use a WebConnect file to bring your bank transactions to QuickBooks Online. Here are the links for reference:

• Manually upload transactions into QuickBooks Online
• Import bank transactions using Excel CSV files

Also, you can read through these articles that'll help you with managing the downloaded transactions and how to reconcile them:

• Categorise and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

 If there’s anything else you need help with, please don’t hesitate to click the Reply button. Wishing you the best!