Other Questions

Thanks for posting here, @subscription,

I want to make sure someone can help you with your billing concern. If you are billed again for an inactive service, it could be that the subscription wasn't cancelled successfully. Another reason could be, another service linked to your account that is still active.

I'd love to check this on for you, but we're unable to engage with any account and billing discussions here in this forum. This is to ensure the security of our customers personal information.

Don't worry, I can direct you to the right team who can check your account. We have a dedicated team for customer service who can check subscription charges and account cancellations. Here's how to contact our India Support:

1. Go to the Help menu then select Contact us.
2. Enter the keyword Account Management and Billing in the What can we help you with? box.
3. Press Let's talk.
4. On the next screen, scroll down to the Choose a way to connect with us section.
5. Choose Chat to initiate a discussion with a live agent.
6. When using the messaging option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you after filling in the information needed. 

Provide the details to our representative so they can check on everything for you.

I'll be right here if you need further assistance with anything in QuickBooks. Have a nice day!