Hi there, @Abdul Rehman.
I appreciate you for going through the troubleshooting steps provided by my colleagues above. Since the issue persists, I recommend reaching out to our support team.
They have the tools to check your account and further investigate this matter. To reach them, you can follow the steps provided by my colleague ShiellaGraceA above.
Also, feel free to read this article for reference in case you want to learn how to customise reports in QuickBooks.
If you have any other concerns or questions, don't hesitate to reach out to us. We're always here to help.
