Good day, steveH4650.
You're right. The exchange rate in QuickBooks Online is automatically updated and uses the most recent exchange rates from Markit.
We can perform some troubleshooting steps to see if this issue is due to a browser error. Let's start by using an incognito window and check the exchange rates from there. Here are some of the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
We can also clear the cache since it can cause issues in QuickBooks Online. Lastly, make sure that the browser is updated or use a different one.
In addition, you may check these links for more details:
I'll be here if you need anything else. Wishing you all the best!
