nasreenhipoint
Level 1

Other Questions

I have tried to sign up using different email address but it is not working. I am in Chicago and it gives me some region error. This should not happen but it does. I have tried it many ways and it takes me to a certain point and then it stops. When I sign up it takes me to a page where i am suppose to see the account, there is no account listed. I then enter all my detail which includes India phone number, it asks for some activation code. I have tried and tried. After all that I reached out to this forum. My staff in India has also contacted support. I understand that during Covid environment we may not get the support we expect. I am stuck in my QBO reconciliation. My staff has made an error that is in several years in the past. I should be able to batch undo. My QBO came with 2 accountant access. Now there isn't any. I have never heard QB removing a component of their promised service before. I was provided this subscription with the 2 access and these 2 access is still noted on your websites help area. I am surprise to learn about this change. I don't think Intuit would do this in US. Intuit management in India must have different protocol for service delivery. Change anything at any time and you are stuck. I am surprise no one else has noticed or complained.