Rasa-LilaM
QuickBooks Team

Other Questions

Thanks for visiting the Community, prashant3.

 

I recognize the urgency of getting your issue resolved. May I know the problem you're experiencing in QBO? This way, I can provide a timely solution.

 

We have streamlined the process of asking for help from our QBO Care Team. Aside from posting your question in the Community, you can now get real-time assistance using the Chat option. Let me show the steps:

 

  1. Tap the Help icon at the top to open the QB Assistant window.
  2. Enter the issue/topic in the Type something field box.
  3. Choose the No, I still need help option.
  4. Then, key in contact support in the field box to display the Contact QuickBooks Support link.
  5. Hit the Start a chat menu to get in touch with our online agents.

For resources to easily perform any tasks in QBO, let me share a link to our self-help articles:  QuickBooks Online.

 

Keep me posted on how it goes after contacting them. I’m here to help and make sure this is taken care of for you.