niceday
Level 2

Will Profile please fix the problem ASAP?

I’ve raised the issue through feedback app in the help menu one week ago as instructed and no feedback from Profile yet. (Not sure if it was received.) I posted in “Prepare the return” forum as well. Hopefully this is the right place to ask for help and this is my last try. 

 

According to page 26 and the bottom of page 35 in the T2 guide:

  • On Schedule 125, you must report income from COVID-19 programs using the GIFI code 8242 - Subsidies and grants; and
  • On Schedule 1, you must clearly identify each of the COVID-19 subsidies received on line 605 (for example, “CEWS $15,500”) with a corresponding “0” entry on line 295.

 

Profile shows warning on Line 295 if the amount entry is "0"  as:
Each description must have a corresponding amount. Otherwise, the description should be removed.

 

Will Profile please update the software and make it possible to automatically transmit a value of zero for line 295 on Schedule 1, when line 605 contains a description and line 295 is blank? Or at least tell me when to expect the issue to be solved? I believe not only my clients’ returns need to be filed by the due date. And by the way, TaxCycle updated their software and solved this issue about 2 weeks ago for their users.

 

Thank you.