Thanks for informing, although the excuse of "high level traffic" has been overused in the past.
Were this like in previous years, a widespread problem affecting all manufacturers, it would be acceptable.
But when a problem is exclusive to a certain manufacturer, you can be guaranteed it is an internal overlook or issue.
It is very unfortunate to put this type of pressure on your trusted clientel, especially since we have ALL had to adjust to service our clients in this pandemic, including having to work extra hours and take extra precautions.
For a service of the "said quality" selling at a premium price, I would not have expected this to happen.
Questions:
1- Will Profile compensate all penalties and/or interest that might arise due to this lack? it is currently almost 10PM in the atlantic provinces and approaching 9 here in Quebec. I did not really want to be up all night!
2- Will you keep us updated in this channel? We need to KNOW what is going on.
Best Regards,
