Thank you Michel for reaching out and sharing your concerns. Your feedback is extremely valuable to us.
We sincerely apologize for the difficulties you have experienced. Your longstanding commitment and advocacy for ProFile is known and greatly appreciated. It’s disheartening to hear of the challenges you've recently faced.
We want to assure you that we are actively working on this issue and intend to release a fix for this in our upcoming 2024.4.7 release, which is scheduled to go live on May 8th, 2025.
We deeply regret any inconvenience this issue may have caused, and are committed to resolving it promptly to restore your confidence in our product. We value your continued patience and support as we work to enhance the experience of our software.
