Apparently this is a problem that Profile either doesn't know how to fix or just cannot be bothered fixing.
I have been using the program since Garry Peters first designed it a very long time ago.
Many problems have happened over the years like when some genius decided to omit the CCA section and it never got corrected.
Myself like a lot of other people go to clients to prepare most of the tax work and efile them when I return to the office.
Contrary to what some may think there are people out there that do not have internet or live in areas where it is very slow or restricted.
Connecting to another internet provider to run profile is a non- option.
Inconvenient and completely unsecure.
I am sure the CRA would not approve our efile license any year if we told them our tax preparation company thinks we should connect to numerous individual providers just to run the program.
Profile needs to prioritize this problem and get it fixed.
