Profile can not decide whether a taxpayer is eligible or not, that is why there is a question at the top of the CCB form: Are you eligible to receive CCB ?

The Tax Preparer needs to answer this question.

Hello Mario,

As always you did not understood the question and replied without even understanding the issue.

When We click no on the question "Are you eligible to receive CCB" other parent becomes yes and there is no way both can be ticked "NO". Even Over Write is not allowed.

Looks like you do not use Profile with Live data t process the taxes. Its frustrating to receive irrelevant answer.

If you can guide the steps to resolve the issue will be of great support, else please keep the issue open..! 

Thanks for understanding.

Vipul K. Thakkar

Thanks Vipul, I overlooked the fact that there is no way to select NO for both spouses, I will create an enhancement ticket. The only workaround is to override the numbers of the estimated amount.

Thanks, will wait for the solution from Profile.

Meanwhile, Please provide steps to override the numbers of the estimated amount.

Thanks.

Vipul K. Thakkar

Typically, you can override an amount by simply typing a new value. ProFile indicates amounts that you override in red text and displays a red diamond in the field's status box.