MAC_51
Level 3

T Slip filing

Regarding the filing of T slips (T5s specifically).... I have about a dozen slips that simply will not file.  I have whittled that down from about 2 dozen, using 'different methods and combinations of filer/account numbers'.  But no matter what I try on these ones, I still get error messages about filer number doesn't match what I signed in with.   Last year (and previously) I could just log in to our own business account, and file slips for any company.  Now, that still works for some, and sometimes logging in to rep a client and either going to the individual company's file or, again, to our company file will work.....but not for all.  And depending on what day I try it, it either does or doesn't work.

 

This is most annoying.  Who does the blame lie with?  CRA or Profile?   If anyone can give me a definitive answer on this, I'd love to try to resolve this.