I am using Profile version 2021.5.0 in Windows 10. I recently tried to prepare 2021 T1 for some of my late filling client, the tax return is almost complete and just waited for missing info. Next day I opened Profile tax software and suddenly experienced the following errors:
1- C:\Windows\System32\d3d9.dll is either not designed to run on Windows or it contains an error(0xc000012f)
2- Error with CefSharp.Core.dll which is gone now after clean uninstall and 4 times installation so far.
3- Access violation at address 00959AD0 in module 'profile.exe'. Read of address 00000000.
After four attempts of installing Profile version 2021.4.7 because I don't have version 2021.5.0 (Last in 2021) I am still experiencing the error messages as on 1 & 3 above in addition to flexible license credential that I can't enter it and plus the already filled out tax forms that Profile Form Explorer can't display it and I can't E-file my client 2021 tax return due to above errors and T183 issue. By the way I also Installed the latest Profile version 2022.0.5 but still couldn't solved my problem and I well aware why and I just need help and that's it.
