Hi, all
There are reported issues using the client explorer as mentioned in this thread. There is also under investigation the issue of an error when entering a SIN in a tax file for those using classic database. These issues were not resolved in ProFile version 2022.0.5 but are under investigation for a later update.
If you cannot wait for an update fix, call us at 1-800-452-9970 for assistance
I apologize for the inconvenience
