Why is my Forms Bar is Grayed Out?

snoplowguy · ‎June 02, 2020

I just updated Profile to 2017.3.0 and for some reason the "Forms Bar" in the 2017 T1 module is grayed out. I can't select any of the forms on that menu bar. The forms bar works in the other modules (ie 2016 T1) but not 2017.

Is this just my problem or are others experiencing this too? How might I get access to the forms bar back? See attachment.

Thanks in advance for any help.

FabTheOriginal · ‎June 02, 2020

Thank you for using ProFile Live Community.

I'm sorry you're experiencing this issue. I would ask you to please try the following step:
https://profile-en.community.intuit.ca/articles/1625390-how-to-run-proreg-to-repair-profile-modules

If the bar remains greyed out, please give us a call at 1-80-452-9970 so that we can best assist you.

Thank you,
Fab

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Fab | Support Specialist, Intuit ProFile Canada
Intuit | Power Prosperity™

View solution in original post

snoplowguy · ‎June 02, 2020

Thank you for the quick reply. I all but forgot about that trusty Proreg routine. It did work and I'm back in business............. so to speak.

FabTheOriginal · ‎June 02, 2020

I'm so glad to hear that! Thanks for the follow-up.
-Fab

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