Hi andie787,
Thank you for sharing your experience with us here in the QuickBooks Community. You've given us all something to be mindful of. QuickBooks Online offers different options for setting up your account. It's a streamlined version of QuickBooks, so busy people on the go can utilize it. I can explain what options it offers for default sales tax selections.
QuickBooks Online gives you the option to choose a default sales tax selection in your accounting preferences, which applies to all forms. There isn't an option to set defaults for specific form types. You can change the selection in the individual forms; in the dropdown next to Amounts are you can choose between Inclusive of tax, Exclusive of tax or Out of scope of tax. If you'd like to see other options for tax selection, I invite you to provide feedback.
To share your opinions, follow these basic steps:
- Go to the Gear Icon.
- Select Feedback.
- Fill in your ideas, and click Submit feedback.
If you require further assistance, I'll be here. Have a fantastic evening!
