Hello inspiredbymoya,
Thanks for the clarification on what version of the QuickBooks product you're using as it can definitely make a difference in the features available to you in the program. Not all QuickBooks Online programs have the same features available to them, so it's important to make sure you're working with the correct team to get the answers for your product.
This thread is posted to the QuickBooks Canada Community, and the response given by my colleague is a reflection of what's available in QuickBooks Online Canada. To ensure that you have the information for the South African product, please visit the QuickBooks South Africa Community, which you can do by clicking that link I just inserted or by selecting the flag at the top of this screen and choosing the one for South Africa.
Wishing you the best with this!
