Other Questions

Hello IMAGEMAN,

Thanks for joining us and including a screenshot. I can explain why you're not seeing the option to logout of your QuickBooks Online account under the Gear icon and help you get back on track with closing out your session.

There have been some changes since this thread was originally posted, and the reason you're not seeing the logout option under the Gear icon is because it's moved. Now you can find it by selecting the circular icon to the right of the gear, where you'll see a button Sign out. Here's a look at what that looks like now.

Give that a shot and it should get you on your way. I did notice that you've also commented in the QuickBooks US Community previously as well. My steps are for QuickBooks Online Canada, since that's the section of Community this thread is in. The logout option for the US version of QuickBooks Online may be the same as QuickBooks Online Canada, but if you're still not seeing the option where I've now highlighted and you're using the US product, it could be that it's different for the US. In that case, I recommend connecting with the US team in the US community again to make sure you have the right steps. Here's a direct link for you: US QuickBooks Community

Enjoy your day!