Hello maria-churrosany,
I love that you're using Square and QuickBooks Online together to manage your books. Being able to connect Square to import you transactions into QuickBooks Online is a great way to keep data entry simple for your business's books. I'd be happy to get you started with learning how to take care of this.
Knowing how to best approach this situation is going to depend on how which app you've used to connect Square to QuickBooks. There are a number of apps you can choose from to connect, such as the Sync with Square app. If you're using that option, the Sync Square with QuickBooks Online article outlines how you can import up to 18 months of prior transactions. Check out the "In addition to new transactions, can I import prior transactions from my Square account?" section of the article.
If you're using a different app, I recommend checking in with the app developer to find out the options. You can find out how to reach support for your app by following these steps.
- Go to the Apps tab in QuickBooks Online.
- Choose My Apps.
- Click the app you're using.
- Review the contact and support details in the App Information section on the app page.
It's important to connect with the right team as each app is developed by different providers and may have different functions. The appropriate support agents will be able to help you figure out how to download more of your transactions from before September 12.
I hope this has been helpful to you! Have a great day.
