Hi PCAG,
Running your business with QuickBooks Desktop is an awesome way to save time and effort with your bookkeeping. Sending or printing invoices to give to your customers is one of the most important details, and it's essential that the customer is able to see all the details involved in their transaction. I'll help explain how an applied credit will appear on a printed invoice.
When you apply a credit towards an invoice, this will still appear when you print the invoice to give to your customer. You'll see this at the bottom right-hand side of the invoice, right above Balance Due. It'll show as a column titled Payments/Credits.
If you're not seeing this on your end, there may be another issue causing this, and it's important that are team takes a closer look at what may be happening. Please touch base with our tech support team for further support.
Cheers.
