Hi there Linda,
Thanks for stopping by the QuickBooks Community and sharing a bit about what's happening with your invoice and sales receipt numbers. I know business owners and bookkeepers have various ways they might number these kinds of transactions, so I want to make sure you have a sense of how the numbering system in QuickBooks Online works. I can explain what's happening.
QuickBooks uses the same numbering system for the different sales forms in the program. What this means is when you create an invoice followed by a sales receipt, the program will number the sales receipt based on the number of the invoice before it. So if I have an invoice numbered 1050, my sales receipt that I create next will be 1051. Likewise, if I were to use a unique numbering system for my invoices, that would also appear on a sales receipt next time I create that. If I use INV-1050, my sales receipt would default to INV-1051.
For situations where you have separate numbering sequences for your invoices verses your sales receipts, you'll want to keep an eye on the numbers to make any manual changes necessary before saving the transactions. You can do this in the transaction number field available in the header area when you're filling in a transaction. If you're not seeing the field as editable, you can check on your settings using the following steps.
- Select the Gear icon.
- Choose Account and settings.
- Click the Sales tab.
- In the Sales form content section, make sure Custom transaction numbers is turned on.
- If it's not, click that section to edit it and toggle that option.
- Click Save.
- Click Done to exit settings.
At this time, there isn't a way to separate the invoice and sales receipt number configuration. In light of that, I invite you to share your thoughts and feedback about it using the steps outlined here: How do I submit feedback? This helps us know what users are looking for as we continue to develop the program.
I'll be here if you have further questions. Enjoy your day!
