LeithG
Level 7

Other Questions

Based on the requirements outlined here https://support.kindful.com/hc/en-us/articles/360009232513-CRA-Receipting-for-Canadian-Users you may need to export the data and perform some kind of mail merge operation instead.  Are you configured as a charitable organization in your setup?  One presumes it may be business-operation specific to the setup of QBO...