Other Questions
We appreciate your proactive approach in utilizing the older patch of QuickBooks Desktop (QBDT), Barzula. I'm here to provide a resolution to fix your memorized report.
Since you're using an older version, please update your QBDT to the latest R12_31 version. You can check the version you're using by opening your QBDT company file and pressing the F2 key on your keyboard.
Then, access your memorized reports again. If the issue persists, it would be best to contact our support team for them to take a closer look about your product and find the cause of the issue.
To connect with a live support representative, please follow these steps:
- Navigate to Help and select QuickBooks Desktop Help/Contact Us.
- Click the Contact Us button.
- Enter a brief description of your issue in the field and click Continue.
- Follow the on-screen instructions to proceed.
Additionally, you can export your reports to Excel to get a copy of your reports:
- Go to Reports and select Report Center.
- Open any report.
- Click the Excel dropdown to choose how you want to export the report.
We appreciate your patience and understanding as we work through this issue together, Barzula. Should you have any other concerns or questions about QBDT, please know that we are here to support you in every way possible.
