Writetowinwin
Level 1

Quickbooks Desktop Premier Accountant Edition 2024 update problem

Quickbooks desktop premier accountant edition 2024 - trying to update to the latest version, as requested by the software each time I open it.

It gets stuck at "100%" when trying to write system registry values. 

Re-attempted installation multiple times and can't see any obvious errors with my registry.

Please advise. 

JamesM4
QuickBooks Team

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Hi there,

 

Welcome back to the Community. It's important you're able to use the program without running into issues. 

 

Based on the details you've shared, I suspect you may be experiencing system issues that are causing the printing issue. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be a message away in case you need further assistance.

mauramer
Level 2

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Following this thread, as I have exactly the same problem, except mine gets stuck at 27% of "writing system registry values". I'll report back if I figure out a fix.

Chrea
Level 8

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@mauramer @Writetowinwin 

Ignore this joewilson0021 and don't call the number. A scammer for sure.

 

Try to disable your Windows Defender before updating your QB. 

Chrea
Level 8

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[Removed]

 

Another scammer as usual.

NgsiAdmin
Level 1

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Restart your computer, turn off Windows Defender, Run as administrator.

That fixed the problem for me.

Hope it works for you as well

DW - Training Solutions Group
Level 2

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My 2024 desktop version stops updating at 40% registry writing. 

JamesM4
QuickBooks Team

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Hi there. I'll be happy to help you get back on track. Are you experiencing issues after using the QuickBooks Tool Hub to troubleshoot the issue? 

DW - Training Solutions Group
Level 2

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Hey it worked! 

Thanks for the help!

DW

TSG 

DW - Training Solutions Group
Level 2

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This worked for my system.
Restart your computer, turn off Windows Defender, Run as administrator.