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No simple solution has ever been offered - I've ended up just recording all HST payments and refunds through petty cash as the exact amount that was filed and then any balance adjustments through interest or other tax programs are recorded through petty cash. Bank also gets a generic transfer for the actual CRA balance through petty cash, bringing the net petty cash balance to NIL (or back to wherever it was before). It's completely ridiculous and one of the worst functions QBO has.
Sorry to say.