DGrigg
Level 2

Quickbooks is adding transaction amounts incorrectly when being categorized from US to CAD dollar amounts

The past week, my downloaded transactions are not correctly adding the exchange rates so the amount in quickbooks is not correct.  This has always worked, when I put in the correct US amount for a transaction on my credit card, it will adjust the exchange rate and show the correct CAD amount but when I select "Add" so that it goes into my chart of accounts, it is taking the CAD amount and adding the exchange rate on top of that so the amount is way higher than it should be and it doesn't match what was paid.  I then have to go into the chart of accounts after this transaction is categorized and fix the US amount so that everything balances.  This has never been an issue but just started recently so not sure if there was an update that messed things up but could someone please look into this and get it fixed.  Thanks.