Hi JaySeeK,
I can understand the impact, on your books, when you're unable to upload your transactions from your bank. This can be caused when there's a disconnect between your bank and QuickBooks Online. In review of this, I have found other QuickBooks customers are currently experiencing the same concern. The best course of action is to contact our Customer Care team outside of this forum, so they can escalate it for further investigation with our Development Team. In addition, they'll set you up for an email notification, when it's resolved. In the interim, you can manually upload your transactions, so your books remain accurate and up-to-date.
If you have additional questions, please feel free to reach out. We're here to help!
