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Hi there Flick1,

Thanks for reaching out about your invoice forms. QuickBooks Online is a great tool able to help you keep track of invoices, payments and credits so you know the amount owed by your customers. I can provide some assistance with this issue with the columns not appearing.

One step to try if not done already would be to make sure browsing data isn't causing the error. These temporary files can accumulate in your browser, device and network and cause errors with information not appearing in any cloud-based software like QuickBooks Online. Here are some steps to try before logging back in and creating an invoice:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

Another step to try would be to try going into the Gear icon, then Custom form styles. Click on the invoice template you use, and edit the columns to remove the missing information. Save the Template, then log out. Once back in. Go back to the Custom Form styles and add the information once more, and save. This can resolve errors similar to the one you're experiencing with missing information displayed.

If you have any other questions or need further assistance, feel free to reach out here.