Hi there,
Dealing with error messages isn't the outcome I'd like for you to have. It's important you have a seamless experience while using the program. Rest assured, I'll be glad to guide you towards getting a resolution.
Based on the error you've described, I suspect you may be experiencing browser-related issues that can cause issues such as the one you've described above. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance.
Feel free to let me know what happens. I'll be here to help.
