No... just like you, the support team wasn't much help. They would refer me to the Data Services support because the support team says it's because my data was corrupted, Data Services support would come back and say there's no data corruption and that my file health was perfect, then they would refer me back to the support team. I went through that experience twice and at the end they just said I need to send a bug report, but I haven't heard anything back. It's really unfortunate, it seems like QB is aware of this problem but isn't doing anything to solve the issue.
