- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
Hi there md-fancytrading-,
It's important that all your transactions are entered correctly for your books to be well balanced. QuickBooks Online is a great tool able to connect to the site of various bans to import transactions in order to save you time with data entry. I can provide some information about bank connection errors.
As per the QuickBooks Online bank feed status page, there is a known issue with TD (Toronto Dominion) accounts, and our engineers are working on getting this resolved as soon as possible. To get attached to the list of affected accounts in order to get notified by email once the issue is resolved, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to verify your account information with you in a secure setting to be able to add you to the notification list. You can reach them using these steps:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter
While the engineers are working on getting this resolved, if you'd like to have those transactions imported, you can follow the steps in this article to manually import them from a file provided by the bank.
If you have any other questions, feel free to reach out here.