HONE_Workshop
Level 2

Other Questions

Hi Trish,

 

I have spoken with the Customer Care team and they have created ticket No. 15108084704 for this issue and have told me that my information has been added to an ongoing investigation into this issue.

 

While this sounds like progress on the surface, it is the same answer I have been given each time I have contacted Support over the last couple years. I never hear back, and the issue remains unresolved. Can you advise on how we can effectively navigate this issue and find a solution that doesn't involve turning off 2FA? I do understand that there are manual import/workaround options but the whole syncing thing is kinda the whole point of using Quickbooks in the first place. 

 

Thank you