Well we are now able to update / download transactions.
We still get the error message "something isn't working, Complete some security steps from Scotiabank" in quickbooks.
Here is what I have done: Weither or not this is why it now works I am not 100% sure.
I walked into Scotia and got a new bank card, both my personal and business. I had an issue logging into scotia online with personal card for some time but now I can. I then had to reset the 2SV and went through all the annoying questions.
I actually had to call scotia to get help with some answers as some questions it seems there is no proper answer. So you may have to try a few times although you may get locked out, so maybe just call them when you are doing this.
In quickbooks I went to Link account and manage connections and linked the scotia connections again.
We still have to use my cell phone to secure the connection but quickbooks is NOW updating.
Let me know if a new bank card and these steps helps any of you.
B
