TL;DR: Again, does anyone have a helpful answer?
Hello Trish T,
Once again, you've given me no useful information, and I'm wondering if you're actually reading what I've written.
You've suggested running the Audit Trail report. The Audit Trail report shows changes to *Transactions* only. It does not show changes to Items. For example, if I Edit an Item, there is no report I can run that shows I did that. (If I'm wrong about this, please tell me what parameters to use to create an Item Edits Audit Trail report.)
Second, again you've stated something that's completely contradictory to our experience. Your statement "when a change is made to the price of an item, it won't affect existing transactions" is false. A change was made to the COST of an item (not the price, as you seem to think) and it DID affect existing transactions, including transactions in closed years (which has caused a big mess). I'm asking you - or anyone - to explain that phenomenon and how I can prevent it happening again.
Just for clarity - when the Cost of the Item changed, 2 Invoices from 2018 were impacted (among many others). Those 2 Invoices now show $$ in COGS and Inventory accounts when previously there was $0. However, reviewing the Transaction History report for the 2 Invoices shows NO CHANGES in the Accounting. It's as though the COGS and Inventory $$ were always there, which we can prove is not the case. So the Transaction History report and/or Audit Trail report are useless in this case.
Hoping for help,
Karen
