kchris10
Level 2

Other Questions

TL;DR: Does anyone else have an actual answer?

 

Hello Trish T,

It's kind of you to take the time to reply, but your answer does not in any way respond to my questions.  

1. I'm not using Quickbooks Online, as I clearly identified in my post when choosing my Product, and even mentioned in the body of the text as QBD.  There is no "Settings > Audit Log" in QB DESKTOP.

2. You state, "changing the price of an item won't affect existing transactions", and yet, this is exactly what happened.  Sometime in the last 3 weeks, the Cost of an Item was changed, and this afftected existing transactions, including in years in which Financials were closed.

 

I still need to know how this happened, and more importantly, how to prevent it from happening again.

Karen