Hello Red_Orange,
It's great to have you connect with us here in the Community. QuickBooks is a powerful program that's designed to help you streamline your work. It's essential you get the support you need in a timely manner. Don't worry, I'll be happy to point you in the right direction from here.
Based on the details you've provided, I see you benefiting more by contacting our support team. You can contact our support team by dialing 1-833-317-2226. A specialist will be able to share your screen and help you get to the bottom if this ASAP. To find out more about our hours of operation, check out this link here.
You're more than welcome to keep me posted on how you make out. I'll be one message away in case you need additional support. Otherwise, I wish you a great rest of the week.
