Ever since updating to QB22 we have been having issues all around.
We have QB22 installed on a remote server, and users log in to do their accounting, each user has a different company/company file.
Each user has their own QB Time account where they do all the management. They use the QB Web connector to import data into QB22. This functionality CONSTANTLY breaks. We end up having to remove the desktop integration, remove the web connector company, uninstall the connection in QB Time, reinstall integration in QB Time, download a new web connector file, add a new web connector instance (set to log in as admin any time), clear the company file path in QB Time, and finally we can resync.
Half of the time, the sync while it says successful, does not import any data. Green lights all around, but nothing new. Clearing the company file path in QB Time is supposed to fix this.
The other half of the time it works. Everything is great, payroll happens, then BAM! 2 weeks later we run into the same thing.
I have to go through the entire process again (for several clients), and hoping that it will actually work properly once I redo the entire process every freaking time.
This is incredibly frustrating. Please tell me someone is working on fixing this!!! Is anyone else not having this issue??
