Trish_T
QuickBooks Team

Other Questions

Hi LizSmeth,

 

It's nice to see you reaching out to Community.  Recording a refund for prior tax periods is essential for keeping your accounts aligned.  QuickBooks Online allows you to record your refund directly in the sales tax center.  I'd be happy to show you how!

 

To record your refund, follow these steps:

 

1. Open Taxes from the left menu and select Sales Tax

2. Using the All returns drop-down choose Filed from the list

3. In the Action column, select Record Refund using the drop-down arrow

4. Enter the Refund information

5. Once you've recorded the refund you'll see it in your account history

 

Here's an article for your reference on how to file sales tax in QuickBooks Online.

 

If you require additional assistance with this, I recommend reaching out to your accountant for their expertise.  If you don't have one, we can help you locate a ProAdvisor in your area.

 

Please feel free to reach out with any other questions you may have.  We'd be glad to assist!