Trish_T
QuickBooks Team

Other Questions

Hi EHermans,

 

Thank you for reaching out to Community for further insight on the bank connectivity with QuickBooks Online.  I can understand the delay this can cause when trying to accomplish your daily bookkeeping tasks.  Our Development Team noted this most recent issue that affected several Financial Institutions over the past few days and this has now been resolved.  I recommend clearing cache on your browser and proceed to update your transactions in the usual fashion.

 

As mentioned, you're familiar with uploading the transactions manually but hit a snag when it came to other accounts, and having the file accepted in QuickBooks Online.  Here's an article for your reference to assist with formatting csv files.

 

If additional assistance is required, don't hesitate to contact us.  We'd be happy to work with you directly and get you back to what you love most!

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online >enter "Contact support" > hit Contact Us > provide a brief summary of the issue > click Let's Talk > choose Get a callback or Start a Chat.
Social MediaFacebookTwitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Take care and enjoy the rest of your day!