JamesM4
QuickBooks Team

Other Questions

Hi DragonZ,

 

Welcome back to the Community. I trust that business is going well on your end. QuickBooks offers the flexibility you need to manage your work with peace of mind. I'll be happy to steer you in the right direction so your payroll calculations are accurate. 

 

Based on what I've described, I encourage you to check this helpful article here that shows you the calculation for WSBC in QuickBooks. Since the calculations are being calculated as expected, I encourage you to contact our support team so they can share your screen and assist you further with this. Here are our contact details:

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.