Thank you for getting back with an update, Max. I would like to clarify why the Quantity and the Asset Value are showing different amounts.
Ideally, when the Quantity shows zero, the Asset Value should also display as zero. However, based on the screenshot you provided, the amounts reflected are not as expected.
The same goes whether you switch between the Classic view or the Modern view; the results at both ends should be consistent, provided that the date range is accurate.
To address this issue, I recommend opening your QBO in incognito mode. This mode prevents data from being saved on your browser's system, which aids in a smoother browsing experience.
Here are the shortcut keys for incognito mode, which vary by browser type:
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
If, in incognito mode, you see the same amount in both the Quantity and the Asset Value, revert to your regular browse and clear its cache and cookies. This helps eliminate excessive browser data that may impact the platform's features and performance. You can also utilize another supported browser once you get the same result.
If the issue persists, it's best to contact our next available Live Expert Team to investigate your case further and provide assistance in rectifying this error.
Furthermore, I am adding this resource to help you create presentation-worthy reports that consolidate previously disparate data: View and edit management reports in QuickBooks Online.
Our goal is to ensure your experience managing finances with QuickBooks is as seamless and efficient as possible. Please do not hesitate to ask more questions about your reports in QuickBooks. We're on standby and ready to assist at a moment's notice. Wishing you a prosperous financial year ahead!
