Other questions
It's great that you're backing up your uploaded receipts, Tomi. I see you've run into a hiccup with the Batch export function, and I appreciate you taking the initiative to use a different browser to resolve the error you encountered.
Since you've already tried using another browser, but the issue remains, I recommend contacting our customer care team. Our experts can thoroughly investigate the root cause of the error you encountered, ensuring you can utilize the Batch export feature smoothly and efficiently.
Here's how you can reach our experts:
- Head to the Help icon, then the Search tab.
- Click Contact Us.
- Enter your concerns in the box provided and select Continue.
- Choose the Chat or Callback option.
You can reach them from Mondays to Fridays, 8:30 AM to 6:30 PM AET.
On the other hand, if you need immediate access to your receipts, you can consider downloading them individually. Please refer to the attached screenshot for a visual guide.
Moreover, you might want to learn what data you can export in QuickBooks Online for future use. See these articles for reference:
If you have any additional questions or need assistance as you move forward, feel free to connect with us here in the Community space. We're always here to ensure your experience is smooth and hassle-free. Have a wonderful day ahead, Tomi!
