IntuitSheila
Level 8

Other questions

Hi fridgie,

 

Thanks for the information. Can we also check your Custom form styles and verify if the Quantity column was not replaced with a new name and was not turned off. Here's how:

 

1. Click on the Settings icon.

2. Click on Custom form styles.

3. Click on Edit for your Default invoice template.

4. Click on Content tab and select the second box preview to the right.

5. Under COLUMNS check if Quantity is ticked and has the same name.

6. Click on Done.

 

Then, let's go back to your PO and view if that makes a different.

 

If the issue persists, I recommend also using a new incognito window of your browser or a different supported browser to verify if this is a display issue. Using an incognito window does not store any data file and removes unexpected behavior.

 

Here's how:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Then, log in to qbo.intuit.com and access your PO once more.

 

Post again in the Community if you need more help about your purchase orders.