I can see the urgency for being able to categorize the income and expenses to QuickBooks Online, poppychild. Let me help you with this.
The issue you are now experiencing is still ongoing, and we are still working to resolve it. I would recommend contacting our support staff so they can provide you with an update. Here are the methods for contacting our support team.
Here's how:
- Login to your QuickBooks.
- Click on Help (?).
- In QuickBooks Assistant, enter a topic of your concern.
- Select Contact Us if you want to connect with a live support agent.
- Then choose a way to connect:
- Start a chat with a support expert. Live chat Monday-Friday, 8:30 AM to 6:30 PM and Saturday-Sunday, 8:00 AM to 8:00 PM, AET.
- You can call us every Monday-Friday, 8:30 AM to 6:30 PM, AET.
Additionally, I've added these article to help you understand how to run reports in QuickBooks Online.
Let me know if there's anything else you need in QuickBooks, I'll be around to help. Have a good one,
