Hi there, NCART.
I'm here to share some updates about the printing issue after updating your operating system to Sonoma.
Upon checking, the investigation (INV-93695) is still marked as in progress. Our product engineers are actively working on resolving this issue as quickly as possible.
If you haven't yet, I suggest contacting our Support team. Then, provide the investigation number above so they can include your information in our notification list. This will assist our engineers in assessing the number of users affected. Rest assured, once the issue is resolved, you will receive an email notification.
Here's how to reach them:
- In QuickBooks Online (QBO), click the Help (question mark) icon at the top right,
- Select a suggested option, or type a question or topic you need help with.
- Tick Contact Us and choose a way to connect with us.
To check for our Support hours, please refer to this article: QuickBooks Online Support.
In the meantime, you can follow the workaround shared by users in this thread. You can also refer to this article for further guidance: Test sequence for PDF printing issues.
Please let me know if you have follow-up questions about this or anything else. I'm always here to assist. Keep safe.
