Hi there, @LCHAMM. I appreciate you contacting us regarding the issue you experienced with opening the QBO app. I'm here to share an update.
The investigation regarding this matter has been closed. Since all the troubleshooting steps didn't work, I recommend contacting our support team. They have the necessary expertise and tools to address any technical difficulties you may be facing with the QBO app.
You can follow the steps provided by my colleague above on how to contact them.
Also, check out this article as your reference to guide you about the QBO app features available on supported mobile devices: Compare mobile app features. It contains a comparison chart between Android and iOS devices.
In the meantime, you can access your QuickBooks Online account using a web browser on your phone or computer.
If you encounter any issues with the QuickBooks mobile app, I am here to provide backup and assistance. I will keep a close eye on your reply.
