I appreciate the additional details and for sharing the steps that you tried, Austin.
Unexpected results when doing something in QBO are usually caused by cache or other browser issues. However, you mentioned that it's still happening even if you tried logging in using a different browser.
It looks like we need to take a closer look at this to determine why you're unable to enter cents when setting up bank rules. Having said that, I would recommend reaching out to our support for QBO. They have additional tools such as screen-sharing capabilities to investigate this further and make sure you you can enter cents when making rules.
Go to this article to get their contact details: How and When Can I Contact QuickBooks Online Support?.
Alternatively, you can fill out the form to chat with an expert here.
Feel free to check out these articles in case you need more guidance when managing bank transactions in QBO:
The Community is always here if you need anything else.
