Hi Shiela
Sadly I have followed all the steps and changed from the old app - that worked - to the new one that fails daily. I have two days of trade from June that tell me I don't have GST codes - which I do and four from July that tells me my discount exceeds the value of the transaction. Which is also wrong.
There is no way of digging into the app to see if there is a problem. The receipts are correct from Square and I have matched all products from Square to their QBO item. Interestingly some of the unmatched are where we couldn't find a code, but others are where a code comes through but the app doesn't recognize.
I have two calls into help desk and still no resolution - Bring back the old app!!!!
Thanks
