Thank you for following the suggested steps above, @Philip_G.
We're here to ensure everything is running and working seamlessly. I'd suggest disconnecting your bank and reconnecting it. Some banks have multiple names on our list. You can try logging in to all bank's extensions or links if there are multiple results when you search it by name.
Please refer to these links for additional information:
If it's still not updating your transactions, I'd suggest reaching out to our Customer Care Support team. This way, they can take note of your case and raise a ticket for further investigation if needed.
In the meantime, you can download an updated list of your transactions from your bank's website and upload them to QuickBooks using a CSV file. After you import your transactions in QuickBooks, you can review them in the For Review tab.
I'd be happy to see you again here in the Community. We're always here to help if you need assistance with managing bank feeds. Have a good one.
