I appreciate your effort in doing all the troubleshooting, @Skoob. I'll route you to our Support Team so you can continue working using the QuickBooks app.
Since the issue persists after the suggested fixes, I recommend contacting our Support Team. They can help sort this issue so you can work on the go.
Here's how:
- Go to this link: https://quickbooks.intuit.com/learn-support/en-au/contact.
- Select which product you're using and enter your concern.
- Press Continue.
See this article to learn more about the available features in the app from different devices: Compare mobile app features.
If you need to track your work trips, check out this guide: Fix mileage tracking issues in the QuickBooks Online mobile app.
I'd love to know how the interaction with our representative goes. I'll be here to help you with any mobile app issues you have. Take care.
